When Every Minute Counts, We Are Already Working
Our 24/7 incident response team deploys immediately to contain breaches, preserve forensic evidence, identify the root cause, and restore your operations as fast as possible.
Overview
What Is
Incident Response?
Incident Response & Digital Forensics is the discipline of rapidly containing active security incidents, preserving forensic evidence for legal and regulatory purposes, performing root cause analysis, and guiding organisations through the recovery process. CybrDoc operates a dedicated IR team available 24/7/365 — because breaches do not respect business hours. We follow the NIST SP 800-61 incident response lifecycle and maintain strict chain of custody throughout all forensic activities, ensuring evidence is admissible for legal proceedings, regulatory investigations, and cyber insurance claims.
What's Included
Everything You Get
24/7 Emergency Hotline
Immediate access to a senior IR analyst any time of day or night. Average response time under 15 minutes for retained clients.
Rapid Breach Containment
Immediate isolation of affected systems, credential rotation, and network segmentation to stop the bleeding before it spreads.
Forensic Evidence Preservation
Forensically sound disk imaging, memory capture, and log preservation with chain of custody documentation for legal use.
Root Cause Analysis
Full timeline reconstruction to identify the initial attack vector, lateral movement paths, and all affected systems.
Threat Eradication
Complete removal of attacker presence including backdoors, persistence mechanisms, and compromised credentials.
Post-Incident Report
Executive and technical report covering timeline, root cause, impact, evidence, remediation actions, and lessons learned.
Our Approach
How It Works
Detect & Triage
Immediate assessment of the incident scope, affected systems, and whether the attacker is still active in your environment.
Contain & Isolate
Rapid containment actions to prevent further spread — network isolation, account suspension, and emergency patching.
Investigate & Eradicate
Forensic investigation to reconstruct the attack timeline, identify all affected assets, and remove every trace of attacker presence.
Recover & Harden
Guided restoration of services, implementation of hardening measures, and a post-incident debrief with lessons learned.
Why It Matters
Business Benefits
Minimise Downtime & Data Loss
Fast containment dramatically reduces the volume of data exfiltrated and the time your systems are unavailable — directly protecting revenue.
Regulatory & Legal Defensibility
Forensically sound evidence preservation and chain of custody documentation protects you during regulatory investigations and litigation.
Prevent Recurrence
Root cause analysis identifies exactly how the attacker got in so you can permanently close that vector — not just clean up and hope.
Cyber Insurance Support
Our post-incident reports meet insurer requirements for breach documentation, expediting your cyber insurance claim process.
FAQs
Common Questions
Ready to Get Started?
Talk to our experts about your incident response needs. We'll tailor a solution to your business — no jargon, no pressure.
Free consultation · No commitment · Response within 24 hours